Questions about your date, group size, accessibility, or what’s included? Send a message and we’ll help you get to a clear, comfortable decision.
Common questions
- ✓Where the experience starts and what to look for on arrival.
- ✓How includes and exclusions work for attractions and admissions.
- ✓Accessibility notes, seating considerations, and service animal guidance.
How to contact us
Use the request form on the homepage for the fastest confirmation, or reach out if you have questions before submitting.
Response: Support-minded, usually within 1 business day
Timezone: Local to your request
Before you send
If you can, include your preferred date, number of travelers, and any accessibility notes. It helps us respond with the right level of clarity.